Intermedia Continues Its Tradition of Practical Innovation
Intermedia, the global leader in Microsoft Exchange hosting, officially launched the first hosted Exchange 2010 service moments after Microsoft announced the availability of its Exchange Server 2010 software. In addition to the new features Microsoft has included in Exchange 2010 – such as personal archives and multi-mailbox search – Intermedia’s hosted Exchange 2010 service offers support for BlackBerry® wireless solutions and free migration from legacy versions of Exchange as well as:
- Premium infrastructure, spanning four data centers, to protect email and speed routing: Customers are able to select the data center of their choice – each with multiple Tier-1 Internet provider connections and hardware from Cisco, Dell and EMC – to assure the fastest roundtrip for their email. Email records are mirrored in near real-time across data centers, assuring data protection and email reliability even in the event of a disaster.
- Free full-service migration: Using proprietary migration tools, Intermedia migrates customers to hosted Exchange 2010 from their current email system, often Exchange 2003 or Exchange 2000. Customers’ Active Directories – including distribution lists – are imported typically in less than 60 minutes, enabling them to rapidly begin using the service.
- Control of the Exchange environment: Unique in an industry that relies on generic third-party control panels, Intermedia’s HostPilot® Control Panel was designed for small- and medium-sized businesses. It enables business owners and IT managers to delegate complex Exchange administration — such as deleting data from a lost BlackBerry Wireless Handheld™ — to non-technical staff.
- Support with an average hold time of less than 40 seconds: Support is available by phone and email, 24 hours a day. Intermedia support representatives are certified by Microsoft® and RIM®.